Introduction to Inquiries
The Inquiries widget allows you to view and submit your queries to best obtain support from our product team. The inquiries can range across Engine support, Airframe System support, and Site Support. Knowing how to use the Portal and the Inquiry widget accurately can help us better assist you, in turn, reducing turnaround time.
What are the features associated with the Inquiries Widget?
Through the Inquiries widget, you can view the all the inquiries submitted by your company and yourself, the status of the inquiry, the information related to the inquiry, and additionally submit a new inquiry. The video below highlights how to use all the features related to the Inquiry widget.
Watch the Inquiries Video Tutorial below to gain insight on how to use the Inquiry Widget:
Introduction – 0:00 to 0:17
Part 1: Searching & Viewing an Inquiry – 0:17 to 1:35
Part 2: Filter, Sort & Customize – 1:47 to 2:35
Part 3: Submitting a New Inquiry – 2:40 to 4:25
Click on the link beside an engine entitlement your company currently has:
PASSPORT: Introduction to Inquiries (Video)