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19 results found

  1. The search criteria needs to be improved

    • Not possible to search for e.g P/N in IPC
    • Keyword search in Fleet Highlites

    Similar search criteria for EM/IPC as available on the e.g GE90 DVD

    77 votes

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    9 comments  ·  Documents  ·  Admin →
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    started  ·  James Regruth responded

    On October 29, 2020, the Tech Pubs Portals team delivered enhancements to myGEAviation and myGEHonda that allow customers to search Tech Manuals within the Documents widget, significantly improving their experience navigating these technical files. This item was discussed during the recent Customer Portals Webinars. The team is now working to add additional document types (e.g. Fleet Highlites, AOWs) and filtering options.

    See the FAQ for more information about the In-widget Search functionality: https://mygeaviation.uservoice.com/knowledgebase/articles/1958800-how-to-search-technical-manuals-with-the-documents

  2. Fleet Monitor and MyGEAviation mobile apps

    Create Fleet Monitor and MyGEAviation mobile apps for Iphones, Ipads, Android, etc.

    73 votes

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    9 comments  ·  Other  ·  Admin →
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    planned  ·  James Regruth responded

    The effort to make the Customer Portals fully mobile friendly is so large that it's not currently planned. However, all major enhancements and maintenance are considering mobile in order to lessen the big lift down the road. With the standalone experiences under way (Material Store, FMX, etc.), becoming mobile friendly is a requirement of the future of the Portals.

  3. Flight Data information and export capability

    1) Add Aircraft Tail number into Data Table for both (Take off & Cruse)
    2) Add Flight No and Date into Data Table for both (Take Off & Cruse)
    3) Add ESN in Data Table for Cruse (available in Take Off Table)
    4) Add Hot Day EGT Margin in Take Off Table
    5) Arrange Format when downloading in Excel to be legible, this will also help when downloading in PDF

    18 votes

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    under review  ·  0 comments  ·  Flight Data  ·  Admin →
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  4. 16 votes

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    under review  ·  0 comments  ·  Maintenance  ·  Admin →
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  5. 16 votes

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    under review  ·  James Regruth responded

    The Customer Portals team is looking into adding Last Overhaul Date as a column to the Engine Profile widget.

    Thank you!
    Chris Regruth
    Customer Portals Team

  6. 15 votes

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    under review  ·  0 comments  ·  Plotting  ·  Admin →
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  7. 12 votes

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    under review  ·  0 comments  ·  Plotting  ·  Admin →
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  8. 12 votes

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  9. 12 votes

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    under review  ·  1 comment  ·  Documents  ·  Admin →
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  10. 11 votes

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    3 comments  ·  Materials  ·  Admin →
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  11. Plot Exceedances over snapshot data in plotting

    Just like Maintenance and Alert Flags, need to see when engine has exceedances on snapshot plotting.

    10 votes

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    0 comments  ·  Plotting  ·  Admin →
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    under review  ·  James Regruth responded

    This requested enhancement has been delivered to the appropriate Product Owner for review.

  12. 10 votes

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    planned  ·  1 comment  ·  Plotting  ·  Admin →
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  13. 10 votes

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    under review  ·  0 comments  ·  Links  ·  Admin →
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  14. Compare engine trends against a baseline model

    Have baseline engine models trends loaded into the tools that can be turned on/off and overlay on plots in order to compare installed engines to baseline performance model

    7 votes

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    0 comments  ·  Plotting  ·  Admin →
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    under review  ·  James Regruth responded

    This requested enhancement has been delivered to the appropriate Product Owner for review.

  15. Enable change of contact information for account holder.

    Enable change of contact information for account holder. Currently an account holder can only update his own password. It would be helpful if an account holder could update an email addres and phone number without having to submitt an inquiry.

    2 votes

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    0 comments  ·  Access  ·  Admin →
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    under review  ·  James Regruth responded

    We are evaluating ways to enable more self-service for user profiles.  This involves upgrading our backend identity systems and we are making efforts in 2023 to reach this state

  16. Move or copy CASPSS under 'Supplier Information' instead of 'CMM Docs'

    It is not intuitive to search for a supplier information document under a section other than 'Supplier Information' and with many CMM docs it is difficult to find the CASPSS in that list.

    1 vote

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    0 comments  ·  Documents  ·  Admin →
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    under review  ·  James Regruth responded

    The Tech Pubs team will discuss the proposed change and updates will be posted here. Thank you for the suggestion!

  17. LLP pricing lists for Airlines on the portal

    Currently there is no ability for non-Lessor customers to see a consolidated view of Life Limited Part (LLP) pricing by Product Line, but that is often requested. Note that we are providing LLP price lists to lessors as part of their lessor library – but operators/airlines that regularly ask for the same information today have to manually extract the LLP pricing from our complete catalogue.
    Could we please make the same information that is already available to lessors also available to operators?

    1 vote

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    0 comments  ·  Materials  ·  Admin →
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  18. FMX access on portal

    Please add FMX to the portal, at least under the links widget. Using a separate direct URL that is only known by others passing the link on goes against the point of having the portals.

    Thanks,
    Darren Murphy
    GE CSM

    1 vote

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    0 comments  ·  Links  ·  Admin →
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    planned  ·  James Regruth responded

    Great minds think alike! Plans are underway for an enhancement to add Top Nav links to FMX from the Customer Portals and vice-versa. ETA is Q1 2023!

  19. Expandable Discription Box

    When submitting inquiries, the description box is quite small. It would be helpful if the description box had a drag option to expand the height of the box.

    1 vote

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    0 comments  ·  Inquiries  ·  Admin →
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    planned  ·  James Regruth responded

    We have planned a revamp of the Submit Inquiry interface in 2023.  We will take this feedback to our UX team to include in that revamp.  Please stay tuned to upcoming communications next year.

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